Shipping & Tracking, Shipping times and delays, Handling lost or damaged packages & International shipping policies

You can find our detailed shipping policy here:<a href="https://meepoboard.net/policies/shipping-policy" style="text-decoration:none;">https://meepoboard.net/policies/shipping-policy</a> <h2 dir="ltr" id="shipping-times-and-delays">Shipping times and delays</h2><table id="isPasted"><tbody><tr><td class="fr-thick">Product Type </td><td class="fr-thick">Fulfillment Location </td><td class="fr-thick">Shipping Zone </td><td class="fr-thick">Shipping Time </td><td class="fr-thick">Shipping Cost </td></tr><tr><td class="fr-thick">Accessories </td><td>China Warehouse </td><td>Australia </td><td>5-10 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td>Canada </td><td>8-15 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td>Central Europe (Austria, Belgium, France) </td><td>7-10 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td>East Europe (Bulgaria, Croatia, Czechia) </td><td>6-14 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td>New Zealand </td><td>10-20 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td>North Europe (Denmark, Finland, Norway) </td><td>6-10 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td> </td><td> </td><td> </td><td> </td></tr><tr><td class="fr-thick">Skateboards</td><td>Canada Warehouse&#xA0; </td><td>Canada </td><td>3-5 days</td><td>Free</td></tr><tr><td class="fr-thick"> </td><td>Australia Warehouse </td><td>Australia &amp; New Zealand </td><td>5-7 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>Germany Warehouse </td><td>Central Europe </td><td>3-5 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>Germany Warehouse </td><td>East Europe </td><td>5-10 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>Germany Warehouse </td><td>North Europe </td><td>5-10 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>Germany Warehouse </td><td>South Europe </td><td>4-7 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>China Warehouse </td><td>International (Sea) </td><td>30-45 days </td><td>Free </td></tr><tr><td class="fr-thick"> </td><td>China Warehouse </td><td>International (Air) </td><td>10-20 days </td><td>&#x20AC;47.00-&#x20AC;397 </td></tr></tbody><tbody><tr><td class="fr-thick"> </td><td> </td><td> </td><td> </td><td> </td></tr></tbody></table> <h2 dir="ltr" id="how-to-track-your-order">How to track your order</h2>You can use this link to track your order:<a href="https://accountsaftershiphg.aftership.com/" id="isPasted">https://accountsaftershiphg.aftership.com/</a>For orders that Ship from China, we are not able to provide detailed tracking information.&#xA0;You will know when the order shipped, and you can follow detailed fulfillment steps after the order reaches your destination country.&#xA0; <h2 dir="ltr" id="handling-lost-or-damaged-packages">Handling lost or damaged packages</h2> The Shipping companies are responsible for lost or damaged packages.&#xA0; Based on their policies, the receiver of the package needs to handle claims. Meepo as the sender has limited access to your order&apos;s shipping status.&#xA0;We support you where we can, but ultimately the shipping providers require you to communicate directly with them. <h2 dir="ltr" id="international-shipping-policies">International shipping policies</h2> \For orders that are fulfilled internationally, local customs may hold items and request more information.&#xA0;This process may delay the delivery times, and we are here to support you directly with customs communication.&#xA0;

Shipping & Tracking

Wrong shipping address, Contacting local delivery services for pickup, Handling delivery restrictions for specific countries, Packages delivered but not received & Orders out of delivery range

<h2 dir="ltr" id="isPasted">Wrong shipping address</h2> If you provided an incorrect shipping address, and you noticed it before your order shipped, please reach out to&#xA0;<a href="mailto:info@meepoboard.net" style="text-decoration:none;">info@meepoboard.net</a>&#xA0;immediately to avoid shipping delays.&#xA0;You can also use the livechat feature&#xA0;<a href="https://meepoboard.gorgias.help/en-US">here</a>. If the order already shipped and can&#x2019;t be delivered due to an incorrect address, we will reach out to you and help you redirect the package to the correct address.&#xA0;Please note that additional shipping costs may apply.&#xA0;If we do not hear back from you the item may be returned to us and you&#x2019;ll be required to cover additional shipping costs to receive your item in the future.&#xA0; <h2 dir="ltr" id="contacting-local-delivery-services-for-pickup">Contacting local delivery services for pickup</h2>Some regions require you to pick up your shipment from the local post office.&#xA0; The delivery companies will inform you directly.Please note that some post offices will return or destroy your package if they are not picked up within 7 days.&#xA0;<h3 dir="ltr" id> </h3><h2 dir="ltr" id="handling-delivery-restrictions-for-specific-countries">Handling delivery restrictions for specific countries</h2>Packages to New Zealand or Norway may be split into 2 packages of the board and the battery individually.&#xA0; <h2 dir="ltr" id="packages-delivered-but-not-received">Packages delivered but not received</h2>The Shipping companies are responsible for lost or claims of shipments that were not received.&#xA0; Based on their policies, the receiver of the package needs to handle claims. Meepo as the sender has limited access to your order&apos;s shipping status.&#xA0;We support you where we can, but ultimately the shipping providers require you to communicate directly with them. <h2 dir="ltr" id="orders-out-of-delivery-range--extra-fees">Orders out of delivery range &amp; extra fees</h2>Some regions or areas may be out of our standard delivery zones.&#xA0;We will calculate the additional costs before we fulfill your order and contact you with the request to cover the additional fees.&#xA0;You may cancel the order and receive a full refund.

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Shipping, Tracking & Delivery Issues

Shipping & Tracking

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